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General Terms and Conditions

Consultation and training

General information

DI(FH) Martina Keglovits e.U. provides consultation and training services in accordance with these General Terms and Conditions (T&C). Upon commissioning the services, these conditions are regarded as accepted. Any deviations from these T&C must be agreed in writing. Unless otherwise explicitly agreed, the agreements entered into by DI(FH) Martina Keglovits e.U. are service agreements. The object of the agreement is therefore the provision of the agreed services, not the bringing about of specific success. In particular, DI(FH) Martina Keglovits e.U. shall not be liable for a specific economic result. Its opinions and recommendations prepare the client to make corporate or personal decisions. In no case can they replace them.

DI(FH) Martina Keglovits e.U. is entitled to use the services of assistants, third-party experts and other vicarious agents to perform a consultation or training agreement. Due to current legal provisions, we neither accept nor provide consultation services relating to legal and tax matters. The client must provide these services itself.

DI(FH) Martina Keglovits e.U. provides its consultation and training services on the basis of the data and information provided by the client or its authorised agents. The client is liable for the factual accuracy and completeness of such data and information.

Quotations and fees

All quotations are non-binding. The right is reserved to make changes. All fees are quoted in euro and subject to the addition of value added tax. The fees for consultancy and training services are as published on the website and/or in the consultancy or training agreement. If the consultancy work or training takes place on site, additional travel and overnight costs are charged within reason.

Unless an alternative cost agreement is in place, the client shall be liable to pay the consultancy or training fee.

Unless otherwise agreed, the fee is due for payment in full immediately upon issuance of the invoice. Payment of the fee may only be withheld or offset if DI (FH) Martina Keglovits e.U. has accepted the client’s entitlement in this regard or it has been legally upheld.

Cancellation

Seminars are usually planned well in advance. Please provide notification of any postponements or cancellations as early as possible.

Cancellation costs:

  • Cancellation up to 8 weeks before the start of the seminar: no charge
  • Cancellation up to 4 weeks before the start of the seminar: 50% of the seminar price/order value
  • Cancellation less than 4 weeks before the start of the seminar: 100% of the seminar price/order value

In the event of a course being cancelled due to force majeure or other unforeseeable circumstances (e.g. the course instructor being in an accident, ill or similar), the liability of DI (FH) Martina Keglovits e.U. in relation to course participants who have already arrived shall be limited to a one-off reimbursement of expenses at a flat rate of €50 per person. All further claims are excluded.

Recording of online events

Audio and video recordings are not permitted but we will gladly consent to them.

Copyright

Unless otherwise agreed, all handout documents provided to the client are included in the agreed price. DI (FH) Martina Keglovits e.U. holds sole copyright to the documents. The client is not permitted to reproduce the documents in whole or in part and/or to make them available to third parties in whole or in part without the express written consent of DI (FH) Martina Keglovits e.U.

Liability

DI (FH) Martina Keglovits e.U. shall be liable to course participants for personal injury within the scope of mandatory legal regulations. It shall only be liable for other damages or losses in the event of proven intent or gross negligence by itself or its partners as defined by Section 1313a of the Austrian Civil Code (ABGB). However, the liability for other damages or losses due to ordinary negligence is also excluded. In all events, the reimbursement of consequential damages, financial losses, indirect damages (e.g. business disruptions or interruption, loss of earnings or profits, data loss and the like), savings not made and loss of interest, irrespective of the legal grounds, is excluded. DI (FH) Martina Keglovits e.U. shall not accept any liability for items brought to an event by participants.

All expertise, information and methods used in consultancy sessions, training sessions and all documentation are carefully considered and reviewed by DI (FH) Martina Keglovits e.U. DI (FH) Martina Keglovits e.U.’s activity is a pure service activity. It does not guarantee a specific success. Liability for ordinary negligence is excluded.

All data is sent or electronically transferred at the client’s risk.

Confidentiality

If DI(FH) Martina Keglovits e.U. becomes aware of any operational, commercial and private matters of the client and its employees within the scope of the activity, it undertakes not to disclose these to third parties for an unlimited period, even after the termination of the agreement. Furthermore DI(FH) Martina Keglovits e.U. undertakes to carefully store all documents provided to it in order to perform the consultancy work and to protect them against third-party access.

Final provisions

If any of the provisions of the agreement with the client, including these General Terms and Conditions, are or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provision must be replaced with a new provision that reflects the commercial intent of this provision as closely as possible.

Place of fulfilment and place of jurisdiction

The place of fulfilment is Vienna. For all disputes arising from or in relation to the contractual relations, exclusive jurisdiction lies with the competent court for the third district of Vienna. The law of the Republic of Austria applies.

Vienna, 13/07/2022

DI(FH) Martina Keglovits e.U.

Landstrasser Hauptstrasse 73/3/38

1030 Vienna

office@martinakeglovits.com

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